Privacy Policy

This document describes the privacy practices of  Donem Cargo, as well as our products and software programs that include a link to this policy (we refer to our products, online services, and software programs as “applications”).

This privacy policy governs our data collection, processing and usage practices. It also describes your choices regarding using, accessing and correcting your personal information. If you disagree with the data practices described in this privacy policy, you should not use the websites or the Application.

We periodically update this privacy policy. We will post any privacy policy changes on this page. We encourage you to review this privacy policy periodically.

If you have any questions about this privacy policy or our treatment of the information you provide us, please write to us by email at info@donemcargo.com

Information We Collect

When You Visit Our Website

You can explore the Donem Cargo websites without providing personal information about yourself. When you visit the websites or register for our mobile application, we request that you provide personal information about yourself, and we collect navigational information.

“Personal Information”

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information also includes navigational information or payment information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below. We collect and process payment information from you, including any credit card numbers and other billing information you provide, if you subscribe to or purchase a license for any of our applications. Except for this, we do not collect sensitive information from you.

Log Files

When you use our services our view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Donemcargo for the operation of the subscription services, to maintain the quality of the subscription services, and to provide general statistics regarding the use of the Donemcargo websites. For these purposes, we do link this automatically collected data to personal information such as name, email address, address, and phone number.

Information about Children

The websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at info@donemcargo.com, so that we may delete the information.

How We Use the Information We Collect

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this privacy policy.

We Never Sell Personal Information

We will never sell your personal information to any third party.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

• improve your browsing experience by personalizing the websites and improve the subscription services;
• send information or Donemcargo content to you that we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
• promote the use of our services to you and share promotional and information content with you by your communication preferences;
• send information to you regarding changes to our Customer Terms of Service, Privacy Policy, or other legal agreements; and
• meet legal requirements.

Use of Navigational Information

We use navigational information to operate and improve the websites and subscription services. We may also use navigational information alone or in combination with personal information to provide you with personalized information about Donemcargo.

Security of Your Personal Information

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All personal information is protected using appropriate physical, technical and organizational measures.

Retention of Personal Information

How long we keep the information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain personal information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required to contact you about the subscription services or our other services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period from the date you last expressed interest in our content, products or services, such as when you last opened an email from us or ceased using your Donemcargo account. We retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.

How We Share Information We Collect

Service Providers

We employ other companies and people to provide services to visitors to our websites, our customers, and users of the subscription services and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us to provide you with better service, and providing customer service or support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

Compelled Disclosure

We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

How to Access and Control Your Data

Reviewing, Correcting and Removing Your Personal Information

You have the following data protection rights:

• You can request access, correction, updates or deletion of your personal information.
• You can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request the portability of your personal information.
• If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

To exercise any of these rights, please contact us at info@donemcargo.com. We will respond to your request to change, correct or delete your information within a reasonable time frame and notify you of the action we have taken.